Avenida San Martin Carrera 2 6-40 Near to Hotel Cartagena
Napoli donde Luciano el Italiano Restaurante Pizzeria
300 m
Avenida San Martin 7/180-182 Location 1 and 2
Socialite Burgers
350 m
Carrera 3
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
9.0
Service
8.3
Dining
7.0
Guest reviews
7.8/10
based on 7 reviews
7.8
7.8/10 based on 477 reviews
Graham
United Kingdom,
March
2024
7.4/10
The hotel is situated right across from the beautiful beach of Bocagrande, offering a convenient location near transportation services. The hotel service was excellent with attentive staff available at all times. However, the pricing could be improved for better value for money.
Rooms
7.0
The rooms were spacious and clean; however, the AC was not functioning properly.
Service
9.0
The receptionists were amazing and available at all times.
Location
8.0
The hotel is conveniently located in the beach area of Cartagena with easy access to transport services.
Dining
5.0
Facilities
8.0
The hotel offers a variety of services like laundry, shuttle service, and tours/ticket assistance.
Mike
United States,
February
2024
7.4/10
Staying at this hotel was a mixed experience. The location was superb, right on the beach and convenient for exploring the area, but the room's air conditioning was not working properly, especially in the toilets. The service was decent overall, with some excellent receptionists, but could use improvements in various areas. The dining options were good, especially for those looking for gluten-free products. The facilities were adequate, though there were some minor issues. The value for money was acceptable, considering the drawbacks.
Rooms
6.0
The air conditioning in the rooms was mediocre, with some areas, like the toilets, being particularly affected.
Service
7.0
The service was okay, with some standout receptionists, but there is room for improvement in different service aspects.
Location
9.0
The hotel's location is excellent, right on the beach, making it easy to enjoy the beautiful beach area of Cartagena.
Dining
8.0
The dining experience offered good options, including gluten-free products for those with dietary restrictions.
Facilities
7.0
The facilities were satisfactory, with minor issues that did not significantly affect the stay.
John
United States,
January
2024
7.6/10
I couldn't have asked for a better location, right in front of the beautiful Bocagrande beach and conveniently close to everything. The rooms were a bit hit or miss with the AC not working in some toilets and being just average overall. The service was top-notch with incredibly friendly receptionists always ready to assist, although the overall customer service could use a bit of improvement. Dining options were limited to packaged products, which was a downside, but the facilities were satisfactory for a pleasant stay.
Rooms
7.0
The rooms were a bit inconsistent, with some having issues like the AC not working in the toilets and the overall AC being mediocre.
Service
8.0
The service here was excellent, especially the receptionists who were amazing and always available for help. However, some areas could benefit from additional customer service training.
Location
9.0
The hotel is perfectly situated right across from the lovely Bocagrande beach, offering a great beach area in Cartagena and close proximity to various attractions.
Dining
6.0
The dining experience was limited to packaged products, which was a bit disappointing for those looking for a variety of options.
Facilities
The facilities were decent overall, providing the necessary amenities for a comfortable stay.
George
United States,
November
2023
9.0/10
I absolutely loved my stay at this hotel! The location is unbeatable, right across from the beach and with great transport assistance. The rooms were spotless and comfy, although the AC in the bath was a bit finicky. The service was top-notch thanks to the amazing receptionists always available to help. The dining experience with the freshest fish was a delicious highlight. A truly great value for money!
Rooms
8.0
The rooms were spotless and comfy, but had some issues with the AC in the bath.
Service
9.0
The service was outstanding, with the amazing receptionists always there to assist.
Location
10.0
The hotel's location is a dream, right on the beach in the vibrant Boca Grande area.
Dining
9.0
The dining experience was delightful, especially with the freshest fish on offer.
Facilities
9.0
The facilities were great, offering everything you need for a comfortable stay.