Hotel Cartagena Plaza, Cartagena

The hotel is situated right across from the beautiful beach of Bocagrande, offering a convenient location near transportation services. The hotel service was excellent with attentive staff available at all times. However, the pricing could be improved for better value for money.

Staying at this hotel was a mixed experience. The location was superb, right on the beach and convenient for exploring the area, but the room's air conditioning was not working properly, especially in the toilets. The service was decent overall, with some excellent receptionists, but could use improvements in various areas. The dining options were good, especially for those looking for gluten-free products. The facilities were adequate, though there were some minor issues. The value for money was acceptable, considering the drawbacks.

I couldn't have asked for a better location, right in front of the beautiful Bocagrande beach and conveniently close to everything. The rooms were a bit hit or miss with the AC not working in some toilets and being just average overall. The service was top-notch with incredibly friendly receptionists always ready to assist, although the overall customer service could use a bit of improvement. Dining options were limited to packaged products, which was a downside, but the facilities were satisfactory for a pleasant stay.

I absolutely loved my stay at this hotel! The location is unbeatable, right across from the beach and with great transport assistance. The rooms were spotless and comfy, although the AC in the bath was a bit finicky. The service was top-notch thanks to the amazing receptionists always available to help. The dining experience with the freshest fish was a delicious highlight. A truly great value for money!